General Conditions of Sale

1. General provisions

The user browsing in this area accesses to Laetitia Srl (https://www.laetitiabeachwear.com). Browsing and transmitting a purchase order on the website implies acceptance of the Conditions and Data Protection Policies adopted by the site indicated therein.

These General Conditions of Sale apply to the sale of products with exclusive reference to purchases made on the Laetitia Srl website in accordance with the provisions of Parte III, Titolo III, Capo I, Codice del Consumo (D.lgs. n. 206/05 modificato dal D.lgs. n. 21/14 e D.lgs. 70/03) by:

Società: Laetitia Srl

Sede: Via Rondinella, 5 62024 Matelica (MC) Italia

VAT number: 01978990438

Before accessing to the products supplied by the site, the user is required to read these General Conditions of Sale which are generally and unequivocally accepted at the time of purchase.

The user is invited to download and print a copy of the purchase form and these General Conditions of Sale, the terms of which Laetitia Srl reserves the right to modify unilaterally and without notice.

It is possible to use the site and therefore access products supplied by the same and to purchase these in the following languages: Italian and English.

2. Subject

These General Conditions of Sale regulate the offer, forwarding and acceptance of purchase orders of products on Laetitia Srl and do not, however, regulate the supply of services or the sale of products by parties other than the seller that are present on the same website through links, banners or other hypertext links.

Before submitting orders and purchasing products and services from different subjects, we suggest to check their conditions of sale.

Laetitia Srl markets beachwear garments – swimwear, beachwear, accessories and clothing. The offer is detailed at https://www.laetitiabeachwear.com https://www.laetitiabeachwear.com

The Products are sold with the characteristics described on the website and according to the general conditions of sale published when the order is forwarded by the Consumer, with the exclusion of any other conditions or terms. The essential characteristics of the Products are presented on the website within each product sheet. However, the images and colors of the products offered for sale on the website may slightly change and / or not exactly correspond to the real ones due to the effect of the internet browser and the monitor used.

3. Conclusion of the contract

To conclude the purchase contract, it will be necessary to fill in the form: the form in electronic format and send it following the relative instructions.

It contains the reference to the General Conditions of Sale, the images of each product and its price, the payment methods that can be used, the methods of delivery of the products purchased and the related shipping and delivery costs, a reference to the conditions for exercising the right of withdrawal; methods and times for returning the purchased products.

Before concluding the contract, you will be asked to confirm the reading of the General Conditions of Sale including the Information on the right of withdrawal and the processing of personal data.

The contract is concluded when the seller receives the form, after checking the correctness of the data contained therein.

The buyer will be obliged to pay the price from the moment the online order submission procedure is completed. This will be done by clicking on the button: “Confirm Order” at the end of the wizard.

Once the contract is concluded, the seller takes charge of the order for its fulfillment.

4. Registered users

In completing the registration procedure, the user is obliged to follow the instructions on the site and provide their personal data correctly and verified.

The confirmation will in any case release Laetitia Srl from any responsibility for the data provided by the user. The user is obliged to promptly inform Laetitia Srl of any change in their data at any time communicated.

If the user then communicates inaccurate or incomplete data or even if it is a dispute by the interested parties about the payments made, Laetitia Srl has the right to not operate or to suspend the service until the relative deficiencies are remedied.

On the occasion of the first request for activation of a profile by the user, Laetitia Srl will assign the same username and password. This latest acknowledgment which indicates the identifiers linked to the validation system of the user’s access to the Services and the only suitable system to identify the user that the acts performed through this access will be linked to the attribute and the winning attention in its comparisons.

The user is obliged to maintain the confidentiality of his access data and to keep them with the necessary care and diligence and not to transfer them even temporarily to third parties.

5. Product availability

Product availability refers to actual availability at the time the buyer places the order. This availability must however be considered purely indicative because, due to the simultaneous presence on the site of multiple users, the products could be sold to other customers before confirming the order.

Even after sending the order confirmation e-mail, there may be cases of partial or total unavailability of the goods. In this case, the order will be automatically corrected with the elimination of the unavailable product and the buyer will be immediately informed by e-mail.

If the buyer requests the cancellation of the order, by terminating the contract, Laetitia Srl will refund the amount paid within 14 days from the moment when Laetitia Srl became aware of the buyer’s decision to terminate the contract.

6. Methods of payment and prices

The price of the products will be that indicated from time to time on the website, except where there is an obvious error.

In the event of an error, Laetitia Srl will notify the buyer as soon as possible, allowing confirmation of the order at the correct amount or cancellation. In any case, there will be no obligation for Laetitia Srl to supply what is sold at the lower price erroneously indicated.

The site prices are inclusive of VAT. Prices can change at any time. The changes do not affect orders for which order confirmation has already been sent.

Once selected products they will be added to the cart. It will be sufficient to follow the instructions for the purchase, entering or verifying the information requested in each step of the process. The details of the order can be changed before payment.

Payment can be made by: Paypal, bank transfer and credit card.

7. Delivery

Laetitia Srl carries out shipments all over the world.

Laetitia Srl does not ship to companies that provide domiciliation services.

Normally orders are processed and shipped within one business day.

Orders received after 12:00 on Friday are shipped the following Monday.

7.1 National shipping (Italy): shipping in Italy is free for purchases over € 75.

Delivery times are estimated in 24-48 hours from the date of shipment. Shipments throughout Italy, San Marino and Vatican City are made via Brt or Sda – Poste Italiane.

If delivery is not possible, the order will be sent to the warehouse. In this case, a notice will specify the place where the order is located and how to arrange a new delivery.

If you are unable to be present at the place of delivery at the agreed time, we ask you to contact us again to agree on a new delivery date.

If the delivery cannot take place for reasons beyond our control after 14 days from the date the order is available for delivery, we will assume that we intend to terminate the contract.

As a result of the termination, the amounts will be returned, including delivery costs with the exclusion of any additional costs deriving from the choice of a delivery method other than the ordinary method offered without undue delay and, in any case, within 14 days from the date of termination of the contract. Transportation resulting from the termination of the contract may have additional costs that will be borne by the buyer. Transportation resulting from the termination of the contract may have additional costs that will be borne by the buyer.

7.2 International shipments (EU, USA and world): shipments are made by courier Brt Spa and SDA – Poste Italiane. Shipping costs vary by area:

Europe Euro zone: € 15

Europe extra Euro: € 29

United States and Canada and the rest of the world: € 39

Shipments outside the European Union are exempt from VAT but they may provide for a possible payment of different customs duties and import taxes for each country, which are exclusively borne by the customer.

Delivery times for Europe in the Euro area are estimated in 3-4 working days from the date of shipment. Delivery times for the rest of the world in 4-6 working days from the date of shipment. Laetitia Srl is not responsible for any delays due to customs operations and checks.

8. Right of withdrawal

In accordance with the legal provisions in force, the buyer has the right to withdraw from the purchase without any penalty and without specific reason, within the term of 14 days pursuant to art. 57 del D.lgs 206/2005 from the date of receipt of the products.

The buyer who intends to exercise the right of withdrawal must communicate it to Laetitia Srl through an explicit declaration, which can be sent by accessing the section: Returns and refunds on the Laetitia Srl website with the creation of a file.

The buyer must exercise the right of withdrawal also by sending any explicit declaration containing the decision to withdraw from the contract or alternatively transmit the standard withdrawal form, referred to Allegato I, parte B, D.Lgs 21/2014 not mandatory.

The goods must be returned intact, in the original packaging, complete in all its parts and complete with the attached tax documentation. The garments must not have been worn, washed or altered and must not show any signs of use. Each garment must be returned inclusive of all the original labels, packages and accessories received with the order and which must not have been damaged and / or altered in any way, nor used as a single external packaging. In the event that the Customer receives defective goods, or that errors occur in shipments by Laetitia Srl, it is required to follow the same instructions above. Laetitia Srl reserves the right to request photographic evidence before authorizing returns for defective goods and to pay the shipping costs for returning the goods to its premises. Swimwear (bikinis, slip etc.) must be tried on over your personal underwear. Returns of these items will be refused and sent back to the Customer in the event that the transparent hygienic protection label has been removed, or in the event that the garments show signs of use. Laetitia Srl reserves the right to refuse unauthorized returns or sent with couriers other than that indicated in the email with the return instructions. Laetitia Srl will not accept the returned goods if the return does not comply with all the terms and conditions set out in the return policy. In these cases, the goods will be returned to the sender at the original shipping address. For all aspects not specifically expressed, the European legislation for distance trade is valid.

Return method: unworn items can be returned for size change or refund.

  • Change of size: no return shipping cost is charged. There is only one free exchange of goods for each authorized return.
  • Refund: in the event of a return with a refund request, the cost of the return shipment and any import or customs taxes (excluding only Italian VAT which remains at Laetitia Srl’s charge), are charged to the customer and will be deducted from the partial refund.The cost of shipping is € 10,00 for Italy and abroad equal to the cost incurred in the sending shipment.

    . Refunds will be processed as soon as you complete the receipt, verification and acceptance of the returned item. For orders paid by credit card, the refunded amount will be available to customers within 15 days and will still be visible on the following card statement. The timing may vary slightly depending on the bank circuit of the credit card used. For orders paid with Paypal the amount will be returned to the original account. In the case of payment made by bank transfer, and if the buyer intends to exercise his right of withdrawal, he will have to provide the bank details: IBAN, SWIFT and BIC necessary for making the refund.

The goods must be sent to:

Laetitia Srl

Via Rondinella, 5

62024 Matelica (MC) ITALY

9. Data processing

The purchaser’s data are processed in compliance with the provisions of the legislation on the protection of personal data, as specified in the specific section containing the information pursuant to art. 13 D.lgs. 30 giugno 2003 (Privacy Policy).

10. Safeguard clause

In the event that one of the clauses of these General Conditions of Sale is void for any reason, this will in no case compromise the validity and compliance with the other provisions contained in these General Conditions of Sale.

11. Applicable law and jurisdiction

These General Conditions of Sale are governed by Italian law and interpreted on the basis of it, without prejudice to any other prevailing mandatory rule of the country of habitual residence of the purchaser. Consequently, the interpretation, execution and termination of the General Conditions of Sale are subject exclusively to Italian law and any disputes inherent and / or consequent to them must be resolved exclusively by the Italian judicial authority. In particular, if the buyer holds the status of Consumer, any disputes must be resolved by the court of the place of domicile or residence of the same according to the applicable law.

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